Compliance & Licensing Statement

Lotus365 operates with a strong commitment to legal compliance, industry best practices, and transparent licensing. This page explains how lotus365 meets regulatory requirements for services offered on thelotus365.co.in, through the lotus365 app, and for users who access their accounts via lotus365 login.

Licensing Framework

• Valid licences and jurisdictional limits
  Lotus365 holds required licences and approvals for the jurisdictions where we are authorised to operate. Users must confirm that services are legal in their location before using thelotus365.co.in or the lotus365 app.

• Age and eligibility checks
  Access to gambling‑related services is restricted to users who meet the legal age in their jurisdiction. During account creation via lotus365 login we verify age and identity as required by law.

• Third‑party and partner compliance
  All partners, vendors, and agents working with Lotus365 are contractually required to maintain appropriate licences and follow applicable laws.

Responsible Play and Consumer Protection

• Player protections
  Lotus365 offers self‑exclusion, deposit and session limits, and cooling‑off options through the lotus365 login account settings and within the lotus365 app to help users manage play responsibly.

• Clear disclosures
  Pricing, bonus terms, and wagering conditions are presented clearly on thelotus365.co.in and inside the lotus365 app so users can make informed choices.

• Support and resources
  We provide links to recognised problem‑gaming resources and advice directly from account dashboards and the app help centre.

Security and Data Protection

• Secure access
  lotus365 login is protected by encryption and recommended multi‑factor authentication to safeguard accounts and payments.

• Privacy by design
  Personal data collected on thelotus365.co.in and via the lotus365 app is processed according to our Privacy Policy, minimised for purpose, and retained only as required.

• Fraud prevention
  Continuous monitoring and anti‑fraud systems detect suspicious activity, prevent account sharing, and protect user funds.

Fair Play, Testing and Audits

• Integrity controls
  Game engines, random number generators, and transactional systems are subject to internal controls and monitoring to ensure fairness for all users.

• Independent verification
  Where applicable, Lotus365 commissions third‑party audits and certification to validate fairness and operational integrity.

• Enforcement
  Confirmed violations of rules, manipulation attempts, or systemic abuse may lead to warnings, account suspension, or permanent bans.

Partner and Agent Obligations

• Transparent marketing
  Partners and agents must follow Lotus365’s marketing standards: no misleading claims, clear terms, and accurate disclosures.

• Contractual compliance
  Agents using referral or promotional tools must maintain accurate records and comply with anti‑money‑laundering and consumer protection obligations.

User Responsibilities

• Follow local laws and platform rules
  Users who access services through lotus365 login must ensure they are in a permitted jurisdiction and follow thelotus365.co.in terms and community rules.

• Protect account security
  Keep lotus365 login credentials confidential, enable recommended security measures, and report suspected unauthorised access immediately.

• Report problems
  If you spot suspicious behaviour, unfair outcomes, or potential compliance breaches, submit details through support channels so we can investigate.

Reporting, Enforcement and Contact

• How to report
  Send detailed reports, including timestamps and screenshots where relevant, to support@thelotus365.co.in or use the in‑app help feature in the lotus365 app.

• Review process
  Our compliance team assesses reports promptly, applies remedial measures when needed, and communicates outcomes to affected users where possible.

• Escalation
  Serious matters may be escalated to regulators or law enforcement in line with legal obligations.

Updates and Transparency

• Regular reviews
  Lotus365 reviews compliance and licensing procedures regularly to reflect legal changes and operational improvements.

• Published changes
  Updates to this compliance statement will appear on thelotus365.co.in and be reflected in the lotus365 app; continued use after changes indicates acceptance.

For compliance questions or licensing documentation requests, contact compliance@thelotus365.co.in.